My Telkomsel Web

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Ask questions and share tips about keeping in touch through the internet during your stay in Indonesia, using your computer, handphone, etc. Get the best of Telkomsel services with MyTelkomsel. With the newest update, MyTelkomsel presents you a cool refreshment with the newly designed.

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Get the best of Telkomsel services with MyTelkomsel. With the newest update, MyTelkomsel presents you a cool refreshment with the newly designed dashboard. It’s much easier to explore and find cool features now! Easily Explore Your Needs Exploring various choices of packages is getting more fun with the latest look of MyTelkomsel. Now, you can also save the packages you like on the Favorites menu! Besides that, top up credit is more fun with a new look. Buy credit to another number now so much easier with a variety of payment methods, such as TCASH, debit, credit card, or Virtual Account (VA).

Everything is So Simple Have more than one Telkomsel numbers? Easy, you can add your new Telkomsel number or swap back to your other Telkomsel number in a simpler way. Checking credits for simPATI, KARTU As, LOOP or postpaid bill are now more convenient with display bar. You will simply notice when your credit is running out or your postpaid bill is reaching the limit. No need to be confused with our detailed packages, quota, voice quota, SMS quota, and a monetary bonus. With the new UI, you can check all of the details with such an ease.

Activating TCASH, checking your TCASH balance, and checking your POIN status are also much easier now. Wow, life is getting simpler already, right? Also, don’t forget there’s quick action shortcut to explore the hidden treasures that Telkomsel has for you! Find Cool Offers As usual, Telkomsel has many cool offers for you such as special packages, vouchers from POIN redemption, and many more. The good news is, with the new look and design, it would be easier to browse and find the offers suitable for you. Just click, see the details, redeem your POIN or buy it using TCASH. How convenient!

Don’t worry, you won’t miss any offers and discounts because you will be notified directly via your phone. You can even share the information via social media.

So, what are you waiting for? Download MyTelkomsel App now and share your experience of while exploring MyTelkomsel! We are happy to hear your feedback. If you have any questions or other inputs, please email us to cs@telkomsel.co.id, mention @Telkomsel via Twitter/Facebook or through Voice of Customer on MyTelkomsel App. For further information, visit Oh, before you go out to explore, we would like to remind you that: - MyTelkomsel is optimized for smartphone usage, not the tablet. Make sure you have the latest operating system iOS 9.0 or above.

The compatibility with other device and other device resolutions are not guaranteed. Here comes new feature and updates on MyTelkomsel. Transfer credit. Transfer your credit to others only in one click.

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Search package. The easiest way to find your favorite package. VAS Services.

Find VAS services on MyTelkomsel. Gift credit using TCASH. Gift your credit using TCASH. Just For You. Recommended merchant just for you. Touching Lives. Donation using Telkomsel POIN.

All Promotion. See all promotions on MyTelkomsel. Badge Notification. Notification icon on MyTelkomsel Apps. 3.10 Dec 21, 2017. New Features are coming!

Update your current apps and experience new following feature. Pointastic Deals. Get special and limited rewards from Telkomsel POIN. Redeem your Telkomsel POIN now and get special reward or prize. Roaming personalization.

Telkomsel Web Diler

Hard finding relevant roaming package when abroad? Don’t worry relevant roaming package is coming, activate when you’re abroad using current location.

Discounted price. More affordable to buy packages or credits in MyTelkomsel. Browse package now!.

3.6.0 Mar 21, 2017. WHAT’S NEW: - Inbox. You can keep and see personal offer and notification messages on your MyTelkomsel apps - Easy to share to multiple channels in MyTelkomsel apps with Deep linking feature - UI Optimization on landscape mode in tablet - Pull down to refresh the page - Check the widest Telkomsel 4G Coverage in My Telkomsel apps - Easily upgrade your old sim to 4G USIM Telkomsel from My Telkomsel apps - Lot of special benefit awaits in Hot Offer and Promotions So, download MyTelkomsel App now!. 3.5.0 Dec 20, 2016. New MyTelkomsel is a self-service application provide new user experience and easiness for Telkomsel’s customers. The apps can be used by KartuHalo regular, simPATI, Kartu As and LOOP customer.

We apologize that KartuHalo Corporate are unable to access the App currently. Enjoy following features in the new MyTelkomsel Apps: - Sign Up and Login to the Apps using your phone number or Facebook or Twitter or Email account. Easy to browse and activate Voice, SMS, Internet and Roaming packages.

Add credit and pay bill more flexible and easy using Credit Card. Find nearest Grapari location using your smartphone’s GPS feature. Check your billing, remaining credit, packages and profile information more easily in “My Account” menu. Find and redeem interesting loyalty rewards in Telkomsel POIN For further information, visit http://tsel.me/FAQ.

1m4d3, VA is totally useless They never solve any problems. I try to put a complain twice about my internet data plan. They over complicate their service. They give me a CS to take my complain but they ask questions again n bla bla bla. Nb: i asked very simple question n when they will solve it. The end the CS said that he understood n will solve it as soon as possible.

But until now it’s not happening. I just don’t understand. They are big company but looks like they don’t eager to help or care about their customers. I just hope they will fix it as soon as possible otherwise they will lose their customers sooner or later. 1m4d3, VA is totally useless They never solve any problems. I try to put a complain twice about my internet data plan. They over complicate their service.

They give me a CS to take my complain but they ask questions again n bla bla bla. Nb: i asked very simple question n when they will solve it. The end the CS said that he understood n will solve it as soon as possible. But until now it’s not happening.

I just don’t understand. They are big company but looks like they don’t eager to help or care about their customers. I just hope they will fix it as soon as possible otherwise they will lose their customers sooner or later. Hobbyjalan2, Disappointing This app needs to work for the most basic needs first of all, such as checking usage and buying plans provided. I am trying to check my usage but i am forced to provide feedback because the ‘close’ button for feedback pop-up does not respond. I hope after this review, i am allowed to check usage.

I am worried. The send button does not light up therefore cant be used when you dont give a title to the review. Yet there is no error message and guidance on what is expected. I had to figure out why the send button cant be used. For this i minus another star. While I expect a less than one minute checking usage operation, this has gone on for 10 minutes now.

Crossing my fingers that after I hit the send button, I can do what I initially wanted to do. Hobbyjalan2, Disappointing This app needs to work for the most basic needs first of all, such as checking usage and buying plans provided. I am trying to check my usage but i am forced to provide feedback because the ‘close’ button for feedback pop-up does not respond. I hope after this review, i am allowed to check usage. I am worried.

The send button does not light up therefore cant be used when you dont give a title to the review. Yet there is no error message and guidance on what is expected. I had to figure out why the send button cant be used. For this i minus another star. While I expect a less than one minute checking usage operation, this has gone on for 10 minutes now. Crossing my fingers that after I hit the send button, I can do what I initially wanted to do.

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